Apple launch 1st gen iPod nano replacement program

12 November, 2011 - Paul Dixon
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Apple have launched a replacement program for the first-generation iPod nano after it was discovered that a manufacturing defect, traced to a single battery supplier, could pose a safety risk due to overheating. The company is advising owners to stop using the devices, which were sold between September 2005 and December 2006, and to order a free replacement through their program.

Some owners have received the following email:

Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

It’s important to note that not all first-generation iPod nanos have the issue. If you think you may have an affected device, head over to this page, where you can select your country, and enter the serial number located on the back of your nano.

Once Apple have received affected nanos they advise it will take around six weeks for owners to receive a new one. All replacements will be non-personalized.

About the author

Paul Dixon is the owner of Macsessed. He lives in Lancashire in the UK where he works as a web designer. You can find him on and Twitter.